Beyond Ordering bv, with its registered office at 9090 Melle, Brusselsesteenweg 255, registered in the Crossroads Bank of Enterprises under number 0760.305.893 (hereinafter Beyond Ordering), considers your privacy important. With regard to the processing of your personal data, Beyond Ordering complies with the applicable legislation on the processing of personal data, including the General Data Protection Regulation, better known as General Data Protection Regulation (GDPR) and the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data. By personal data we mean data that allows the direct or indirect identification of a natural person within the meaning of the GDPR (hereinafter: Personal Data).
Beyond Ordering is a product of:
Beyond Ordering BV
255 Brussels Road
Beyond Ordering is responsible for processing your Personal Data. The person responsible for processing is the one who determines the purpose and means (the 'what', the 'how' and the 'why') of processing Personal Data.
Among other things, Beyond Ordering collects Personal Data at or within the framework of:
The (Personal) Data we collect depends on the context of your interaction with us, the method of contact and the information you provide.
Beyond Ordering shall at all times limit the amount of Personal Data processed to what is necessary to be able to offer a qualitative service.
The following Personal Data may be processed by Beyond Ordering for the purposes listed, inter alia, in the circumstances set out below:
Beyond Ordering processes (Personal) Data that you provide to us when placing an order via the Beyond Ordering platform. These (personal) details are necessary for the execution, confirmation and possible payment of your order. The legal basis for processing these (personal) details is that the processing is necessary for the performance of an agreement. This concerns the following (Personal) Data:
Personal data (e-mail address and telephone number) can be used by the organiser of the event or by the catering operator for contact tracing within the framework of the fight against COVID-19. If you wish, you can, as a data subject, pass on the Personal Data of your entire party to the organiser of the event or to the catering operator. In such a case, the processing is part of an objective of general interest.
When you contact our customer service, we will use the (Personal) Data you provide for answering your question or solving your problem. The legal basis for the processing of these (Personal) Data is that the processing is necessary for the performance of a contract. This concerns the following (Personal) Data:
Beyond Ordering attaches great importance to protecting your (personal) data and has therefore taken the necessary technical and organizational measures. We use a secure connection and store your data in a secure database. In this way, we try to take the necessary measures to prevent theft, loss or unauthorised access or unwanted disclosure.
Beyond Ordering will not retain your (personal) data any longer than strictly necessary to realise the aforementioned purposes for which your data are collected. Beyond Ordering will only retain your (personal) data for a longer period (i) in case of your consent, or (ii) if a longer retention period is required or justified in the context of a period of limitation or expiry provided for by law or other obligation in applicable regulations.
Beyond Ordering does not sell, trade or commercialise your Personal Data.
Processors shall act exclusively at the request of Beyond Ordering and may only use Personal Data for purposes determined by Beyond Ordering. In its agreements with Processors, Beyond Ordering has made clear arrangements as to the quality of data processing in accordance with the obligations imposed by the relevant privacy legislation.
If you place an order (using the Beyond Ordering platform), Beyond Ordering supplies certain data to the catering establishment or the organiser of the event at which you place the order, so that the catering establishment or organiser of the event can process, deliver and settle your order. You are a direct customer of the hotel or restaurant operator or the event organiser. The catering establishment or the event organiser has its own responsibilities and obligations regarding the (personal) data. If you have any questions about the data processing by the catering establishment or the event organiser, please contact the respective catering establishment or event organiser directly.
Without prejudice to the above, Beyond Ordering may have to disclose your Personal Data:
In principle, your Personal Data will not be transferred to third countries. Should this nevertheless be the case, we will ensure that any transfer of Personal Data outside the European Economic Area (EEA) to an addressee having its residence or registered office in a country which is not covered by an adequacy decision issued by the European Commission will be governed by provisions of a transfer agreement, which will include (i) standard contractual clauses, as provided for in the Commission Implementing Decision (EU) 2021/914 of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, or (ii) based on any other mechanism under privacy law or any other regulation governing the processing of personal data.
As a data subject, you also have a number of rights relating to your Personal Data.
If you wish to invoke any of these rights, please send an e-mail to firstname.lastname@example.org. We ask you to clearly identify yourself upon such request (e.g. by sending a copy of your identity card) in order to avoid any unauthorised disclosure of your Personal Data.
We undertake to formulate a reply within the period of one month from receipt of the request, which may consist of:
We request that persons under 13 years of age not provide us with Personal Data unless permission is obtained from parent(s) or guardian(s). If we learn that we have collected Personal Data from a person under 13 without such consent, we will delete that information as soon as possible.
If you do not agree with the way in which Beyond Ordering collects, uses and/or processes your Personal Data, you may, of course, contact us as indicated under the heading "Who is Beyond Ordering and who is the data controller?".
In addition, you have the option of submitting a complaint to the supervisory authority, which you can contact using the information below:
Data protection authority
Press Street 35
Tel: +32 (0)2 274 48 00
No answer to your question? Or would you like to inspect, correct and/or delete your personal data? Contact us.
Revision date: 18 October 2021